DATA PRIVACY POLICY OF GETCHERETA

Last Updated: September 4, 2026

At Getchereta, we respect and protect your privacy. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform. Please read this policy carefully to understand our practices regarding your data.


1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Identification Information: Name, email address, phone number, company information, billing address, and other similar identifiers when you register for our services or communicate with us.
  • Technical Information: IP address, browser type, operating system, device type, pages viewed, session duration, and other technical data automatically collected through cookies and similar technologies.
  • Usage Data: Information about how you use our platform, including pages visited, documents accessed, search queries, and other usage patterns.
  • Professional Information: Business details, job role, company size, industry, and other professional characteristics relevant to our services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our platform and services
  • To process transactions and manage your account
  • To personalize and enhance your experience on our platform
  • To communicate with you about updates, promotions, and customer support
  • To analyze and improve our services and overall user experience
  • To detect, prevent, and address technical issues or security breaches
  • To comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We may share your information in the following situations:

  • With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request.
  • Protection of Rights: We may share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, or to protect our intellectual property rights.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security Measures

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

  • Secure server infrastructure with firewalls and intrusion detection systems
  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls limiting who can access your personal information
  • Employee training and confidentiality agreements

Please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.


5. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right of Access: You can request copies of your personal information we hold.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal information.
  • Right to Erasure: You can request deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: You can request limitation of how we process your personal information.
  • Right to Data Portability: You can request transfer of your personal information to another party.
  • Right to Object: You can object to processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided below.


6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Factors considered when determining retention periods include:

  • The purpose for which the information was collected
  • Legal, accounting, or regulatory requirements
  • Potential litigation or disputes
  • Business needs to maintain the information

When data is no longer needed, we securely dispose of it according to our data retention policies.


7. Third-Party Services and Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. Additionally, our platform may integrate with third-party services that may collect information about your usage.


8. Children's Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 16, please contact us immediately.


9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than yours. When transferring data internationally, we implement appropriate safeguards such as standard contractual clauses approved by data protection authorities to ensure your information receives an adequate level of protection.


10. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that enable various features and functionality. You can control cookies through your browser settings, but disabling cookies may affect your use of our services.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you through our platform or via email before the changes become effective. The updated policy will be posted on this page with a revised "Last Updated" date.


12. Contact Us

If you have questions about this Privacy Policy, concerns about how your information is processed, or wish to exercise your data rights, please contact us:

Email: info@getchereta.com

Phone: +251 90 212 2222

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Data Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.