Tender Detail

Issuing organisation: UN Secretariat

Notice type: Request for EOI

The United Nations Secretariat intends to establish a global, long-term Contract for the provision of Software Development and Application Services in support of the Office of Information and Communications Technology (OICT) and all other United Nations Secretariat entities worldwide. The requirement aims to establish a roster of qualified contractors capable of delivering a broad range of software development, application support, digital transformation, and related ICT professional services to support the mandates and operations of the United Nations. Services may be required by, but are not limited to, United Nations Headquarters, Peacekeeping Missions, Special Political Missions, Offices Away from Headquarters, Regional Economic Commissions, Tribunals, and other Secretariat entities globally. Services may be delivered from United Nations premises, contractor premises, offshore locations, or through remote delivery arrangements, depending on operational requirements. The scope of services includes the design, development, implementation, enhancement, integration, operation, maintenance, support, modernization, and governance of enterprise and departmental applications. The requirement also encompasses strategic advisory services, digital transformation initiatives, cloud migration and operations, application security, artificial intelligence and automation, data and analytics, and related application lifecycle services. The contractor(s) may be required to provide expertise in, but not limited to, the following areas: • Technology and digital strategy advisory services; • Artificial intelligence (AI) and intelligent automation services; • Application security and DevSecOps services; • Business analysis and requirements management; • Cloud architecture, migration, engineering and governance services; • Data engineering, analytics, business intelligence and data science; • DevOps, platform engineering and infrastructure automation; • Enterprise application services, including architecture, implementation, configuration, customization, administration, support and security for platforms such as Oracle, SAP, ServiceNow, Salesforce, Microsoft and similar enterprise technologies; • Project and delivery management services; • Quality assurance, testing and test automation services; • Software engineering and custom application development services; • Technical architecture services; • User experience (UX), product design, training, enablement and knowledge management services. The United Nations anticipates utilizing multiple service delivery modalities under the resulting contract(s), including: 1. Integrated Services (resource augmentation) through the provision of individual or team-based ICT professionals to work under United Nations direction; 2. Project-Based Services for the delivery of defined outcomes, projects or initiatives with agreed deliverables, timelines and acceptance criteria; and 3. Managed Services for the ongoing operation, maintenance and support of applications and related ICT services under agreed service levels. NOTE: Due to the expected high volume of communications, please follow the instructions below: 1. Please review all the information provided in this Request for Expression of Interest document. 2. Interested vendors must register electronically by clicking on the form link provided on page 4 of this document. At this stage, please do not submit any additional information. 3. If you have questions related to UN vendor registration, please follow the instructions provided on page 5 of this document or contact register@un.org. Specific Requirements/Information • This procurement exercise will be conducted through the ARIBA E-Tendering platform, which is directly integrated with the United Nations Global Marketplace (UNGM). Interested vendors are therefore advised to ensure that their UNGM registration is current, particularly with respect to contact information and designated representatives’ email addresses, in order to receive all tender-related notifications. • This Request for Expression of Interest (REOI) does not constitute a Solicitation. Submission of a response to this REOI does not guarantee that a vendor will be invited to participate in any subsequent Solicitation issued by the United Nations. • The United Nations reserves the right to amend, suspend, or cancel the procurement process at any stage during the REOI phase or the subsequent formal Solicitation process. • The United Nations further reserves the right to issue the Solicitation Documents to vendors identified through this REOI and/or through additional market research or other sourcing methods deemed appropriate to meet the Organization’s requirements.

UNSPSC classification:

• 80000000 — Management and Business Professionals and Administrative Services
• 80110000 — Human resources services
• 81000000 — Engineering and Research and Technology Based Services
• 81110000 — Computer services

Beneficiary countries: Countries or territories Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Colombia Comoros Congo Cook Islands Costa Rica Côte d'Ivoire Croatia Cuba Cyprus Czech Republic Congo, The Democratic Republic of the Denmark Djibouti Dominica Dominican Republic Timor-Leste Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) - A dispute exists between the Governments of Argentina and the United Kingdom of Great Britain and Northern Ireland concerning sovereignty over the Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, Special Administrative Region of China Hungary Iceland India Indonesia Iran, Islamic Republic of Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, Special Administrative Region of China North Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Moldova, Republic of Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Eswatini Sweden Switzerland Syrian Arab Republic Taiwan, Province of China Tajikistan Thailand Togo Tokelau Tonga Trinidad and Tobago Tunisia Türkiye Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Tanzania, United Republic of United States of America Uruguay Uzbekistan Vanuatu Venezuela Viet Nam Virgin Islands, British Virgin Islands, U. S. Wallis and Futuna Islands Western Sahara Yemen Zambia Zimbabwe Antarctica Palestine, State of Serbia, Republic of Montenegro Kosovo South Sudan

Tender documents: available on UNGM. View this notice on UNGM (a free UNGM supplier registration is required to download documents).