Tender Detail

Issuing organisation: UN Secretariat

Notice type: Request for EOI

The Department for General Assembly and Conference Management (DGACM) of the United Nations enables the orderly and effective conduct of intergovernmental deliberations by providing procedural and technical secretariat support, authoritative advice and high‑quality conference services, including multilingual meeting and documentation services. These services are delivered to intergovernmental and expert bodies at United Nations Headquarters and at the United Nations Offices in Geneva, Vienna and Nairobi, as well as to conferences held elsewhere under United Nations auspices. DGACM also serves as the Secretariat‑wide coordinator for multilingualism, ensuring a coherent and consistent approach to this core United Nations value. As part of its ongoing efforts to leverage the latest technology in multilingual documentation services, DGACM intends to procure: (1) Machine translation model APIs for integration into its internal computer assisted translation (CAT) system “eLUNa”, which is cloud-hosted on Microsoft Azure and Amazon Web Services and used by DGACM as well as other specialized agencies in the United Nations system (eLUNa processes approximately 300 million words per year and serves around 1,500 users across participating entities); (2) Machine translation quality evaluation APIs to automatically assess the quality of machine translation outputs; (3) Speech-to-text model APIs to convert the audio recordings of meetings into text (the total duration of meetings to be transcribed is approximately 3,000 hours per year); (4) Voice-to-voice model APIs for real-time multilingual meetings (the total duration of relevant meetings is approximately 18,000 hours per year); and (5) Pre-editing/pre-formatting APIs to automatically pre-edit/pre-format English files in accordance with predefined editorial rules and styles. The objectives of the five components of this procurement exercise are as follows: (1) The machine translation APIs must support CAT‑oriented workflows and deliver accurate, fluent and high‑quality output for translation in the six official languages of the United Nations (Arabic, Chinese, English, French, Russian and Spanish) and German. (2) The machine translation quality evaluation APIs must support accurate and reliable assessment of machine translation outputs in the six official languages of the United Nations (Arabic, Chinese, English, French, Russian and Spanish) and German. (3) The speech-to-text APIs must support high quality automatic transcription in the official languages of the United Nations (Arabic, English, Chinese, French, Russian and Spanish), producing accurate text in the language of the audio input. (4) The voice-to-voice APIs must deliver accurate, fluent and high‑quality output in the six official languages of the United Nations (Arabic, Chinese, English, French, Russian and Spanish). (5) The pre-editing/pre-formatting APIs must support the correct application of the predefined editorial rules and styles to unedited and unformatted English files. In addition, the solutions must meet technical expectations for high performance, reliability and scalability under heavy load and concurrent usage. Strict data protection is required: United Nations content must not be retained, logged in a manner that exposes text or used for training or any other purpose without explicit written consent, and must be processed under secure transport and access controls. Companies who can provide at least one component (i.e. machine translation, machine translation quality evaluation, speech-to-text or voice-to-voice, in at least one of the UN official languages or German (if applicable), or pre-editing/pre-formatting, in English) can submit and confirm your interest in UNGM. Specific Requirements/Information Please note that this EOI is not an invitation for submission of tenders. Its purpose is to identify companies that would be interested and eligible to participate in the solicitation when issued. The complete details of the requirement will be provided in the tender documents that will be issued to bidders after this request for EOI is closed. Procurement Division (PD), UNHQ reserves the right in selecting the invitees for the competitive bidding based on substantial and proven records of performance in the subject field of activities and mere expressing an interest would not automatically warrant for solicitation document. Vendors that are deemed qualified upon completion of an objective evaluation of their EOI submission will receive the final tender solicitation documents.

UNSPSC classification:

• 43000000 — Information Technology Broadcasting and Telecommunications
• 82000000 — Editorial and Design and Graphic and Fine Art Services
• 82110000 — Writing and translations
• 82111800 — Editorial and support services

Beneficiary countries: Countries or territories Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Colombia Comoros Congo Cook Islands Costa Rica Côte d'Ivoire Croatia Cuba Cyprus Czech Republic Congo, The Democratic Republic of the Denmark Djibouti Dominica Dominican Republic Timor-Leste Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) - A dispute exists between the Governments of Argentina and the United Kingdom of Great Britain and Northern Ireland concerning sovereignty over the Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, Special Administrative Region of China Hungary Iceland India Indonesia Iran, Islamic Republic of Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, Special Administrative Region of China North Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Moldova, Republic of Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Eswatini Sweden Switzerland Syrian Arab Republic Taiwan, Province of China Tajikistan Thailand Togo Tokelau Tonga Trinidad and Tobago Tunisia Türkiye Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Tanzania, United Republic of United States of America Uruguay Uzbekistan Vanuatu Venezuela Viet Nam Virgin Islands, British Virgin Islands, U. S. Wallis and Futuna Islands Western Sahara Yemen Zambia Zimbabwe Antarctica Palestine, State of Serbia, Republic of Montenegro Kosovo South Sudan

Tender documents: available on UNGM. View this notice on UNGM (a free UNGM supplier registration is required to download documents).